Returns & Exchanges
At Madison Park, we want you to love every piece of your home decor, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly complement your space, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original Madison Park packaging to ensure they remain protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your box.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing