Frequently Asked Questions
Everything you need to know about Madison Park home essentials.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days depending on your location, while larger furniture items may require freight shipping which can take 7-14 business days.
What is your return policy for home textiles?
We offer a 30-day return window for all bedding, towels, and curtains. Items must be in their original packaging, unwashed, and unused to qualify for a full refund.
Do you offer fabric swatches for sofas and upholstery?
Yes, we understand the importance of color and texture. You can request up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the perfect match for your home.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also track your status directly through your Madison Park account dashboard.
Are your products covered by a warranty?
All Madison Park furniture items come with a one-year limited manufacturer warranty that covers defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options through Affirm for larger purchases.